1. Advance Notice Requirement:
We kindly request that guests with allergies provide a minimum of 48 hours' notice before their reservation. This advance notice allows our culinary team to make necessary preparations, ensuring a safe and enjoyable dining experience.
2. Communication of Allergies:
Guests are responsible for informing us about their specific allergies during the reservation process or upon arrival. Our team will work diligently to accommodate your needs within the specified timeframe.
3. Menu Consultation:
Upon receiving allergy information, our chefs will review the menu to identify suitable options. We strive to offer alternative dishes or modify existing ones to meet your dietary requirements.
4. Ingredient Transparency:
We commit to providing accurate information about the ingredients used in our dishes. If you have any concerns or questions regarding specific ingredients, please feel free to inquire, as our team will be happy to assist you.
5. Collaborative Approach:
We encourage open communication between guests and our team to create a collaborative and safe dining environment. Your cooperation ensures that we can exceed your expectations while prioritizing your health.
6. Reservation Disclaimer:
Guests are advised that last-minute allergy requests may not guarantee the same level of accommodation due to the time required for thorough preparation. We appreciate your understanding and cooperation in adhering to the 48-hour notice guideline.
7. Shared Workspace Caution:
While we make every effort to minimize cross-contamination, please be aware that our restaurant utilized shared workspace, and we cannot guarantee that our dishes will be 100% allergen-free. We appreciate your understanding of this limitation and encourage you to communicate any specific concerns with our team.
While we take reasonable efforts to accommodate dietary requests, we cannot guarantee that we will be able to meet all requests. Thank you for choosing Treetop Tapas and Grill. We look forward to providing you with a memorable and safe dining experience.