Imagine working here

Introduce yourself to the spa industry where your attention to detail will be an asset to our business! Spa Attendants ensure cleanliness and organization in our guest spaces. This is a great starting point for those considering a career in the spa industry and wish to learn more about opportunities in this sector. If you love the spa biz like we think you will, we offer training to help prepare you for other roles such as Spa Coordinator, Spa Reservationist and Spa Concierge.

Primary Duties & Responsibilities

- Ensure cleanliness in guest spaces
- Drop off & pick up spa linens for washing, reset guest lockers, sanitize sandals, restock guest amenities
- Answer guest inquiries about our facility

Education, Experience & Skill Set

- Flexibility to work combination of weekdays, evenings, weekends, and holidays
- Detail-oriented with a positive attitude that contributes to a healthy, friendly, and supportive workplace
- Able to drive a golf cart safely (BC driver’s license not required)
- Physically able to perform job duties (standing, lift to 20 lbs, walk up and down stairs)

Start your spa industry career at the #1 Spa in BC where you will provide exceptional customer service to our guests in a beautiful environment. Spa Coordinators work at our spa front desk / reception area. If you love working with people to provide friendly and genuine customer service, this is the job for you! And when you are ready for career advancement, we offer training to prepare you for other roles within the spa such as Spa Reservationist, Spa Concierge and Leadership positions.

Primary Duties & Responsibilities

- Greet guests, confirm appointment details, and provide spa tours
- Assist with retail sales and process payments
- Answer questions about the spa and its amenities and manage the spa schedule throughout the day

Education, Experience & Skill Set

- Excellent communication skills
- Warm, friendly, calm, and caring nature
- Flexibility to work combination of weekdays, evenings, weekends, and holidays
- A guest-focused attitude which contributes to memorable guest experiences

Take your culinary career to the next level at the Grotto Spa. We are looking for enthusiastic, reliable, and creative First Cooks to join our spa’s culinary team. The Treetop Tapas & Grill is an award-winning restaurant located on the 3rd floor of the Grotto Spa, serving a unique “endless tapas” dining experience unlike any other in Canada, exclusively to robed spa guests.

Primary Duties & Responsibilities

- Participate in food preparations and cleaning procedures
- Cook and plate individual tapas dishes to a consistent high standard
- Always ensure sanitary cooking conditions and safe food handling

Education, Experience & Skill Set

- Related post-secondary school courses preferred but willing to train & mentor the right candidates
- Ability to prioritize and multi-task in a fast-paced kitchen environment
- Creativity and willingness to contribute to menu development an asset
- FoodSafe Certification an asset

The Treetop Tapas & Grill at the Grotto Spa is home to a 2-hour culinary experience unlike any other in Canada. Guests dine comfortably in their robes and sandals overlooking the surrounding forest while presented with a collection of tapas plates, featuring both local and international influences.

Primary Duties & Responsibilities

- Greet guests and introduce each tapas plate of the 'chef's presentation' dining experience
- Educate guests on wine pairings and cocktails to perfectly compliment their meal
- Communicate dietary restrictions/allergies to the culinary team

Education, Experience & Skill Set

- Fine dining experience preferred and excellent communication skills a must
- Wine knowledge and bartending skills an asset
- Flexibility to work combination of weekdays, evenings, weekends, and holidays
- Serving It Right Certification

Perform therapeutic massage in a beautiful spa setting! The Grotto Spa is seeking BC RMTs to perform therapeutic massage to the highest industry standards.

Education & Skill Set

- Must be fully accredited and registered with the College of Massage Therapists of British Columbia (CMTBC)
- Strong record keeping practices
- Warm and sincere communication skills with excellent bedside maner
- Ability to perform 5 spa treatments per shift

Why Work Here?

- Busy resort spa, with a strong local guest following and high demand for RMT services
- Flexible scheduling within regular business hours; choose when you want to work (days, evenings, weekends, holidays)
- High quality products, equipment & supplies including hydraulic treatment tables with warmers, towel cabbies and linens
- Reimbursement of annual RMT registration fee upon completion of each year of employment
- Paid time for required record keeping and file management
- No room rental or administration fees – we manage all bookings, payments, billing and guest care at no cost to you
- Up to $500 paid annually for continuing education credits

Perform massage and body treatments in a beautiful spa setting! The Grotto Spa is seeking compassionate, confident, and professional Massage Providers to perform massages, body polishes and back treatments to the highest industry standards.

Education & Skill Set

- Successful completion of a Professional Spa Massage Certification Program
- Warm and sincere communication skills with excellent bedside manner
- Ability to perform 4 – 5 spa treatments per shift
- Ability to follow policy and procedure for consistent treatment experience
- Retail sales skills to assist guests with purchases for continued care at home

Why Work Here?

- Busy resort spa, with a strong local guest following
- High quality products, equipment & supplies including hydraulic treatment tables with warmers, towel cabbies and linens
- Spa Treatment trades to promote self-care and well-being
- Training & development, up to $500 annually for continuing education
- Quarterly skincare training with Eminence Organic Skin Care, including FREE product

Perform aesthetics services in a beautiful spa setting! The Grotto Spa is seeking compassionate, confident and professional Aestheticians to join our team to perform facials, manicures, pedicures, body treatments and relaxation massage to the highest industry standards.

Education & Skill Set/strong>

- Successful completion of a Professional Esthetics Certification Program
- Warm and sincere communication skills with excellent bedside manner
- Ability to perform 5 spa treatments per shift
- Ability to follow policy and procedure for consistent treatment experience
- Retail sales skills to assist guests with purchases for continued care at home

Why Work Here?

- Busy resort spa, with a strong local guest following
- High quality products, equipment & supplies including hydraulic treatment tables with warmers, towel cabbies and linens
- Spa Treatment trades to promote self-care and well-being
- Training & development, up to $500 annually for continuing education
- Quarterly skincare training with Eminence Organic Skin Care, including FREE product

Perform hair salon services in a beautiful spa setting! The Grotto Spa is seeking an artistic, confident, and professional stylist to join our team!

Education & Skill Set:

- Successful completion of a Professional Hair Styling Certification Program
- Established local clientele preferred
- Warm and sincere communication skills
- Ability to perform 4 – 5 hair services per shift
- Retail sales skills to assist guests with purchases for continued care at home

Why Work Here?

- No chair rental fees or administration fees – we manage all bookings, payments and confirmation calls at no cost to you
- No product costs – we purchase and maintain the retail and salon product inventory, so you always have what you need
- Busy resort spa and salon, with a strong local guest following
- High quality equipment and supplies. Joico-Exclusive Salon
- Training & development, up to $500 annually for continuing education