Spa Reservations
To best ensure availability of your preferred date and time, please book 4 – 6 weeks in advance. Same-day appointments are welcomed, based on availability. Please contact our Spa Reservations Team at 250-248-1838 to book. For information about Tigh-Na-Mara Seaside Spa Resort, including overnight accommodations, click here.
About Us
Now more than ever, managing stress and seeking a trusted and nurturing environment is vital to our overall well-being. Start your visit with a relaxing soak in the Grotto Mineral Pool, infused with natural minerals and trace elements to detoxify the body and rejuvenate the spirit. Wind down fireside in our Relaxation Lounge with healthy refreshments. Enjoy one or more Spa Treatments to rejuvenate your body with the healing power of touch. Indulge in Endless Tapas as you dine in your spa robe and sandals overlooking the surrounding forest.
Leave feeling refreshed and re-energized, from head to toe!
Relax with Confidence
Knowing our team is committed to delivering a safe and restorative experience.
Named #1 Spa in BC, Year over Year
the Grotto Spa is also Quality Assurance Approved by Leading Spas of Canada for maintaining the highest hygiene and customer service standards in the industry.
Mineral Pool
Access to the Grotto Mineral Pool, invigorating cool-splash waterfall and whirlpool is included for spa guests prior to receiving treatments. Designed to emulate a natural stone grotto, the warm water pool is infused with natural minerals and trace elements to detoxify the body and rejuvenate the spirit.
Spa Treatments
Our dynamic team of highly skilled spa professionals provide treatments and services which focus on self-care, health and well-being in a nurturing environment. We offer body treatments, massages, facials, nail services, and hair salon services, featuring natural ingredients and local suppliers
Treetop Dining
The Treetop Tapas & Grill at the Grotto Spa is home to a culinary experience unlike any other in Canada. Dine comfortably in your robe and sandals overlooking the surrounding forest as we present a collection of tapas plates, featuring both local and international influences.
With 20,000 square feet of spa bliss, we give relaxation a whole new meaning.
About Your Visit
Please review the following details prior to arrival, for important information about your spa visit.
Arrival
Please arrive one hour prior to scheduled treatments to enjoy the Mineral Pool, Whirlpool and Relaxation Lounge. To best manage capacity levels, early arrivals will not be accommodated. Each treatment will conclude at the scheduled time; please avoid lateness to receive full treatment benefits.
Mineral Pool
A maximum of three 15-minute soaks is recommended to avoid over absorption of minerals. Swimwear is required to enjoy this unique experience. The average water temperature of the Mineral Pool is 34 degrees Celsius, and the Whirlpool is 40 degrees Celsius.
Health Concerns
Guests are asked to complete a medical history form on arrival. Those with heart conditions, who are pregnant or who are currently under the care of a physician for any reason, should consult their physician prior to using the Mineral Pool or receiving treatments.
Etiquette
To encourage relaxation, we request cell phones be turned off and left in assigned lockers. For guest privacy, photography, cameras and/or recording equipment are not permitted within the spa. Please use a soft voice in all areas while enjoying the facilities.
Comfort
Please inform us upon booking if you prefer a male or female treatment provider. During all treatments, you are warmly and professionally draped. At your discretion you may wear undergarments. Spa robes and sandals are provided upon arrival.
Registered Massage Therapy
We employ both BC Registered Massage Therapists (BC RMT’s) and Qualified Spa Providers. Please inform us upon booking if you require an RMT to address specialized health concerns. Insurance receipts are issued upon payment for RMT Massage. Due to high demand, RMT’s may not always be available.
Gratuities, Taxes & Pricing
15% gratuity and 5% GST will be automatically added to your spa service charge. All prices are subject to change.
Nail Services
Please note, we do not provide gel/shellac or acrylic nail services, which includes gel/shellac polish applications and/or removal.
Age Policy
We welcome guests 19 years of age and older. Guests 13 to 18 years of age are welcomed when accompanied by an adult spa guest.
Face Masks
Face masks are optional for all guests and team members. A new disposable face mask will be provided complimentary upon request.
Illness
To ensure safety of guests and team members, entrance to the Grotto Spa is strictly prohibited to anyone experiencing symptoms of illness.
Cancellation Policy
To cancel or adjust treatments due to a change in plans, we require a minimum of 24 hours’ notice to avoid being charged in full. Cancellations fees are waived fully for circumstances related to sudden illness.
Special Occasions
Celebrate your special occasion at a unique venue! We are happy to accept Spa Package bookings for small groups. Please email our Spa Groups Coordinator at groups@grottospa.com for more information.
Gift Cards
Give an invitation to relax, unwind and recharge; an opportunity to breathe deeply and de-stress. With no expiry date, our Grotto Spa Gift Cards may be purchased online here.
Accommodation
Tigh-Na-Mara Seaside Spa Resort features unique log constructed accommodation units, set in 22 acres of forest beside the ocean. For rates and seasonal specials, visit tigh-na-mara.com or call 1-800-663-7373.